Key Account Manager CEE (Private label)
Role overview: The Key Account Manager for CEE at LKQ private label is responsible for managing key accounts by understanding their unique business needs, and drive revenue growth by delivering exceptional customer service and strategic solutions. Playing a vital role in achieving strategic targets within the region, the Key Account Manager will serve as the main point of contact for clients within the region, ensuring their satisfaction, loyalty, and successful partnership with LKQ private label.
Key Responsibilities:
- Developing and maintaining strong relationships with key distributors and wholesalers in the CEE region, understanding their business strategies, challenges, and needs
- Identifying opportunities for growth within existing accounts, channels and product groups and exploring potential new ones
- Collaborating with the sales, marketing and product teams to expand the company's market share and revenue
- Creating and implementing accountspecific strategies that align with objectives and goals for the CEE region, seeking to optimize sales and enhance customer satisfaction
- Working closely with the demand planning and inventory teams to accurately forecast product demand and ensure adequate stock availability to meet customer needs
- Addressing customer inquiries, issues, and complaints promptly, coordinating with cross-functional teams to provide effective solutions and ensure a smooth customer experience
- Staying up to date with industry trends, competitive landscape, and market developments in the automotive spare parts sector, using this knowledge to provide insights and recommendations to key accounts and internal stakeholders
- Leading the LKQ private label go-to-market team for the CEE region to achieve set targets
Key Skills:
- Proven track record in key account management and sales within the automotive industry, demonstrating the ability to meet and exceed targets
- Strong interpersonal and communication skills to establish and nurture long-lasting relationships with key stakeholders at various levels
- Ability to analyze data, identify trends, and develop strategic plans that drive business growth and address customer needs
- Proficiency in negotiating terms, pricing, and contracts to ensure mutually beneficial agreements
- Capable of finding creative solutions to address customer needs while collaborating with internal teams
- Solid understanding of automotive spare parts and their applications, in order to provide expert guidance to clients
- Effective organizational skills to manage multiple accounts, prioritize tasks, and meet deadlines
- Fluency in Czech and English